| Category - 1: Direct at Customer end - response with in 24 Hrs |
| Category - 2: Dealer / Distributor level Service - Based on Pre Journey Plan. |
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 The company or its authorised Service Center/Service Franchisee reserves the right to retain any faulty
part(s) or component(s) which replacement has been provided, in the event of a defect being noticed in the
equipment during the warranty period. |
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| Warranty does not cover accessories external to the equipment supplied by the dealer. |
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Any shifting of Equipment from one premise to another should be carried out by Authorised Sale & Service
Distributor / Dealer only. The original purchaser must notify in writing, within 10 days, such change of address
of installation to LUMINOUS Customer Care Center. |
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The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s,
which are found to be detective. |
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Additionally avail hassle free services by logging at: 1860 500 3939 , 1800 11 3535
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Product registration with Company is mandatory for warranty service support. Repairs or replacements
will be carried out either by the dealer / distributor from whom the set has been purchased or through a
Company Service Center or the Authorised Service Franchisee. |
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Photocopy of Purchase Invoice & Original warranty card duly filled is required at the time of repair /
Replacement. |