All products sold on Luminous Shop Online come with the Manufacturer's warranty & are serviceable at all Luminous Authorized Service Centers across India, unless specified otherwise.

If you face any technical issues with the Luminous Products, please contact Luminous Care through:

After your complaint is registered, our service engineer will visit your place at earliest to provide you the desired service. In case your product is within warranty we will provide service free of cost. If your product is out of warranty you would be charged accordingly.

Warranty period of Luminous products starts for the date of sale / date of installation whichever is later.

Paperless warranty:

Luminous provides its customers a convenient way to digitally claim warranty on purchased products. Once registered digitally, you don't need to show invoice copy or Warranty card whenever service engineer visits to your house.

By registering your product, you also create an account where you can manage your registered products, get helpful information, and much more.

Supported file types for purchase proof are JPG, JPEG, PNG and maximum allowed size is 1MB.